Track chairs and paper awards

Prof Deon Nel, Rhodes Business School, South Africa
Track Chair: Branding and Brand Management

Prof Deon Nel is Professor of Marketing at Rhodes Business School. Previously he was Associate Dean Research at Flinders Business School in Australia. He served as the Anglo Vaal Industries Professor of Marketing at the School of Economics & Business Sciences at the University of the Witwatersrand. Earlier he was with Henley Management College and also taught on MBA programmes at Rotterdam School of Management in the Netherlands. He has published extensively in both local and international journals including Internet Research, Journal of Marketing Management, European Journal of Marketing, Marketing Intelligence and Planning, Journal of General Management and Journal of Business Ethics among others.

Prof Monay Roberts-Lombard, University of Johannesburg, South Africa
Track chair: Relationship marketing, social connectedness and consumer networks

Prof Roberts-Lombard is a full Professor in the Department of Marketing Management at the University of Johannesburg. He specialises in Relationship Marketing, Customer Relationship Management, Consumer Behaviour and Services Marketing. Prof Roberts-Lombard has published widely in South African and international journals in the fields of Relationship Marketing, Customer Service, and Customer Relationship Management. He has externally examined various post-graduate degrees at South African universities and is on the editorial board of various international and local peer-reviewed journals. He is currently the Head of the Masters and Doctoral degree programmes in the Department and has over 20 years of experience in the South African academic arena.

Prof C.F. De Meyer-Heydenrych, University of Johannesburg, South Africa
Track Co-chair: Macromarketing, sustainability, and transformative consumer research

Prof De Meyer-Heydenrych is an Associate Professor at the Department of Marketing Management at the University of Johannesburg. She specializes in Customer Relationship Marketing and Services Marketing. She holds a PhD (Marketing Management) from North-West University, South Africa. Her work have appeared in journals such African Journal of Hospitality, Tourism and Leisure and International Journal of Bank Marketing.

Prof Danie Petzer, University of Pretoria, GIBS, South Africa
Track chair: Services marketing and retailing

Danie Petzer is a Professor and Director of Research at the Gordon Institute of Business Science (GIBS). He holds a PhD (Marketing Management) specialising in services marketing and is a NRF rated researcher. His research focuses on ‘uncovering consumer responses to organisational efforts to build, maintain and restore relationships with customers in a services context’. Danie has authored and co-authored several journal articles in the Journal of Services Marketing, European Business Review, International Journal of Bank Marketing, Management Dynamics, South African Journal of Business Management and the South African Journal of Economic and Management Sciences. He is a section editor for the South African Journal of Economic and Management Sciences and associate editor for the European Business Review.

Prof Harvinder Singh, Institute of Management Technology, Dubai
Track Co-Chair: Innovative Research Methods

Dr. Harvinder Singh is Professor of Marketing and Head of the Dual Country Program at the Institute of Management Technology, Dubai. He did his doctorate in management of shopping malls from BIT Mesra, India. His research has been published in Journal of Retailing and Consumer Services, Asian Journal of Business Research, and Asian Journal of Business Research. He is an avid contributor to marketing practice journals and is the author of “Mall Management: Operating in Indian Retail Space” (McGraw Hill). His case studies with Ivey Publishing are available at Harvard Business School Publishing portal. Dr. Singh holds the Dewang Mehta Award and a World Education Congress award recognising teaching excellence in retailing.

Dr Yvonne Saini, Wits Business School, South Africa
Track chair: Consumer psychology, culture and behavior

Dr Saini (PhD Witwatersrand, MSc Illinois) is a senior lecturer at Wits Business School. Her research focusing on consumer behaviour and marketing management in digitally-mediated and traditional contexts has appeared in journals such as, International Journal of Research in Marketing, International Journal of Social Economics and South African Journal of Economic and Management Sciences. Her career includes roles as an economist, business analyst and business and information specialist. While in Zambia she worked as an economist for the Ministry of Commerce, Trade and Industry and as a business analyst for the Zambia Privatisation Agency. She later took up a role as a business and information specialist at McKinsey & Company in Johannesburg.

Dr. Helen Duh, University of the Witwatersrand, SEBS, South Africa
Track Chair: Subsistence marketplaces and Macromarketing, sustainability, and transformative consumer research

Dr Duh holds a DCom in business management, with a specialization in marketing and consumer behaviour from Nelson Mandela Metropolitan University in Port Elizabeth. Her research interests are consumer behaviour, brand management and social marketing. Her interdisciplinary research focuses individual differences and social influences on consumer behaviour and the implications for brand management and social marketing. She has published in journals such as Personality and Individual Differences, International Journal of Emerging Markets, Journal of Family and Economic Issues, among others. She is particularly interested in transformative consumer research, including social and environmental sustainability issues, and was recognised by her university with a research award in 2016.

Prof Frikkie Herbst, University of Western Cape, South Africa
Track Chair: Communicating across the digital divide

Professor Frikkie Herbst is a Professor of Marketing at the University of Western Cape and formerly held a senior professorial appointment at the University of Stellenbosch Business School, where he won several awards. His research interests are in marketing, marketing metrics, services marketing and wine business. He has published extensively in both local and international journals such as Journal of Consumer Behaviour, Asia Pacific Journal of Marketing and Logistics, International Journal of Wine Research, Tourism Analysis, Journal of Digital Marketing, Journal of Contemporary Management, and South African Journal of Economic and Management Sciences. Prof Herbst is author of many book chapters and academic papers presented at local and intenational conferences. He is a member of several international academic associations.

Prof Gert Human, Stellenbosch University, South Africa
Track Chair: Business-to-Business marketing and organizational networks

Prof Gert Human (PhD UCT) is Professor of Strategy in the Department of Business Management at Stellenbosch University and formerly taught at the University of Cape Town. He has been an economist at a government research institute and a senior marketing executive in the private sector. He research in Business-to-Business marketing and has published in journals such as Industrial Marketing Management, South Journal of Business Management, and South African Journal of Economic and Management Sciences. His research focuses on buyer-supplier relationships in complex business networks and ecosystems. He is very active in the Industrial Marketing and Purchasing Group (IMP) and is a member of the European Marketing Academy (EMAC), The Academy of Marketing Science (AMS), The Marketing Science Institute (MSI) and Strategic Management Society (SMS).

Prof Mlenga Jere, University of Cape Town, South Africa
Track Chair: Communicating across the digital divide

Prof Mlenga Jere is the Academic Director at the University of Cape Town Graduate School of Business, where he has served since 2007. Prof Jere has extensive experience teaching marketing courses at both postgraduate and undergraduate levels at different universities and countries. His research interests are in marketing in emerging markets with a focus on marketing communications and consumer behaviour. His research focuses on marketing communications in low-income markets and has been published in journals including Journal of Database Marketing & Customer Strategy Management, Acta Commercii, Botswana Journal of Business, Cochrane Database of Systematic Reviews, and Southern African Business Review. He regularly presents his work at both local and international conferences.

Prof Madele Tait, Nelson Mandela Metropolitan University, South Africa
Track Chair: Marketing strategy and analytics track

Prof Madele Tait is a Professor of Marketing and Director of the School of Management Sciences at the Nelson Mandela Metropolitan University in Port Elisabeth, South Africa. Her research interest are in the area of Customer Relationship Management, Marketing Management and Services Marketing. She has published in leading local and international journals such as International Journal of Service Industry, Journal of Financial Services Marketing, and the Journal of the Southern African Institute of Management Scientists. She is also the co-author of the popular Principles of Marketing: Global and Southern African Edition with Philip Kotler and GM Amstrong.

Prof Chantal Rootman, Nelson Mandela Metropolitan University, South Africa
Track Chair: Marketing strategy and analytics

Professor Chantal Rootman is an Associate Professor in Business Management at the Nelson Mandel Metropolitan University. Her research interests are in Customer Relationship Management, Marketing Management, Financial Management and Services Marketing.

Her research has appeared in both local and international journals including Global Business and Economic Review, Journal of Economic and Financial Services, Journal of Financial Services Marketing, and Acta Commercii.

Full profile link: http://busman.mandela.ac.za/Staff

Professor Terri Carmichael, Wits Business School, South Africa
Local Track Chair: Data collection

Professor Terri Carmichael is an associate professor of management education at Wits Business School, having joined the school as a lecturer in 2003. She teaches MBAs, Masters and PhD students in the areas of qualitative and mixed methods research methodology, and has a number of publications in the abovementioned areas. Professor Terri Carmichael teaches in the area of research methodology. She loves reading, writing and doing qualitative and mixed methods research across a wide range of topics, including management education, management competence, diversity and culture.

Regional Coordinators

Professor Marin A. Marinov, Aalborg University, Denmark
Regional Coordinator: Central and Eastern Europe

Professor Marin A. Marinov is Professor of International Business at the International Business Centre at Aalborg University, Denmark. Professor Marinov’s extensive research publications focuses on Emerging markets business research and Central and Eastern European Markets. His research has appeared in high impact journals including Advances in International Marketing, European Business Review, European Journal of Marketing, Journal of East European Management Studies, Post-Communist Economies and Review of International Business Research.

Prof Nelson Oly Ndubisi, King Fahd University of Petroleum and Minerals, Saudi Arabia.
Regional Coordinator: Middle East and North Africa

Professor Nelson Oly Ndubisi is a Professor of Marketing and Entrepreneurship at the King Fahd University of Petroleum & Minerals in Saudi Arabia. He has research interest in Marketing, Entrepreneurship & SMEs, and Internationalization of Firms. Previously he has held professor of marketing, professor and chair of entrepreneurship, and research director positions in leading Australia, UK and Malaysia universities. He has been a visiting professor and presented guest lectures in a number of universities across Americas, Africa, Asia, Australasia and Europe. Oly has bagged many awards for research excellence and innovation in teaching and learning. He has been recognized as Australia and New Zealand’s 3rd most downloaded marketing scholar and author of 2nd most downloaded marketing article by Emerald, UK. He has served as editor and sits on the editorial boards of journals in Marketing, Entrepreneurship and IS. He has received over $1million in research grants from international and regional grant bodies and agencies.

Dr. Thomas Anning-Dorson, University of Ghana Business School, Ghana.
Regional Coordinator: West Africa

Thomas Anning Dorson is a Lecturer in the Department of Marketing and Entrepreneurship, University of Ghana Business School. Dr. Anning Dorson’s research primarily focuses on Competitive Strategy, Innovation, Services Management, Emerging Markets, Customer Experience Management, E-Marketing and Enterprise Development. He has published in top tier international journals such as Journal of Business Research, International Marketing Review, Computer in Human Behaviour, International Journal of Innovation Management, Marketing Intelligence and Planning, Journal of Enterprise Information Management, European Journal of Innovation Management, International Journal of Bank Marketing, International Journal of Business and Emerging Markets etc. He also serves as a reviewer for top tier journals in his area of research. Thomas is a member of the American Marketing Association and Academy of International Business.

Prof Mauro Garcia Dominguez, Universidad Popular Autónoma del Estado de Puebla, Mexico.
Regional Coordinator: Latin America

Mauro Garcia Dominguez is Faculty Professor of Marketing in the Universidad Popular Autónoma del Estado de Puebla in Mexico, where he has lectured marketing for 13 years. His research, which focuses on marketing strategy and relationship marketing, especially with reference to higher education, has appeared in International Review of Management and Business Research and several Latin American journals.